Privacy policy
PA TU ALMA YOGA | SOUND HEALING
Last Updated: October 25, 2025
At Pa tu alma YOGA | SOUND HEALING, we deeply care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or participate in our services.
This policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws in the United States.
1. INFORMATION WE COLLECT
We collect information that you provide to us directly and data that is generated automatically when you visit our website. This includes:
- Personal information: name, email, phone number, address, billing and shipping details.
- Payment data: securely processed through Shopify; we never store your card details.
- Session data: participation in Zoom classes, comments, or recordings (if applicable).
- Technical data: IP address, browser type, device identifiers, cookies, and analytics data.
- Marketing preferences: subscription status and interaction with our newsletters.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and complete purchases and service bookings.
- Communicate with you about orders, sessions, or news.
- Give you access to live or recorded classes.
- Improve our website and your experience as a user.
- Send you promotional messages or newsletters (only if you gave your consent).
- Comply with legal and tax obligations.
3. YOUR PRIVACY RIGHTS (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request the deletion of your personal data.
- Opt out of the sale or sharing of your information (we do not sell personal data).
- Non-discrimination: you will not be treated differently for exercising your rights.
To exercise your rights, write to us at info@patualma.com. We will verify your request and respond within the time required by law.
4. COOKIES AND TRACKING
We use cookies and similar technologies to improve your experience and analyze website performance. You can adjust your browser settings to reject cookies; however, some site features may be affected.
5. DATA SECURITY
We use Shopify's encrypted infrastructure and comply with PCI-DSS standards to protect your data. While we take all reasonable precautions, no system is completely secure and we cannot guarantee absolute protection.
6. DATA RETENTION
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Session recordings or attendance records are deleted after a reasonable time, unless required for legitimate legal or business reasons.
7. THIRD-PARTY SERVICES
We share information only with trusted partners essential to our operation:
- Shopify (e-commerce and payment processing)
- Zoom (live sessions)
- Email providers (newsletters and communication)
- Shipping companies (product delivery)
Each of these partners maintains their own privacy and security policies.
8. EMAIL COMMUNICATIONS
By subscribing to our emails or purchasing from us, you agree to receive news about new sessions, events, or products. You may unsubscribe at any time by clicking "Unsubscribe" at the bottom of our emails, or by contacting us directly.
9. CHILDREN'S PRIVACY
Our services are aimed at people over 18 years of age. We do not knowingly collect information from minors. If a minor shared personal data with us, please contact us immediately to have it removed.
10. INTERNATIONAL USERS
If you access our site from outside the U.S., please note that your data may be transferred and processed in California, where privacy laws may differ from those in your country.
11. POLICY UPDATES
We may update this Privacy Policy to reflect new practices or regulatory requirements. The most recent version will always be available on our site with the updated date.
12. CONTACT US
For questions, requests, or concerns about this Privacy Policy:
Email: info@patualma.com
Location: California, United States